FAQ

Processing & Shipping

How long after I place my order will it ship?

Orders are shipped Monday through Friday, excluding weekends and holidays. It may take up to 24 hours for an order to be processed. Kindly note that shipping takes 2-3 business days from the date the order was placed. 

You may also view the status of your order, here.

Return Policy

Accessories are FINAL SALE!!

Merchandise (clothing) must be unworn, unwashed, and still have all tags attached. If returning by mail, we suggest using USPS flat rate shipping for convenience. You will be responsible for covering shipping costs to return items and shipping charges must be prepaid. We would be happy to issue you a refund in the form of store credit to use on a future purchase. Store credit never expires. Sale items, swimwear and bodysuits cannot be returned. There will be a 25% restocking fee taken out of your credit.

 All questions and inquiries can be directed to [email protected]

Please allow 24-48 hrs for a response!!

Follow our Instagram page for sales & promos. @diasapphires_closet

Like us on Facebook!

https://www.facebook.com/DiaSapphireCloset